Ponca City Energy is conducting its annual customer satisfaction survey and would like their customers to provide feedback. The survey is used to help gauge customer satisfaction, as well as, the interest customers have in new programs and services like time-of-use rates or new technologies. These surveys allow the utility and its power supplier, the Oklahoma Municipal Power Authority, to craft programs and services around the needs and interest of their customers. All individual responses will be kept confidential. Please help by participating in the survey. Your thoughts and opinions matter.
Customers can participate in the survey by going to the link: https://surveys.greatblueresearch.com/s3/OMPA-2023-Residential-Satisfaction-Survey-Ponca-City
Information regarding the survey will also be included within customer utility bills; available on the City of Ponca City’s website, www.poncacityok.gov; Facebook, City of Ponca City, OK; Twitter, twitter@PoncaCityOKgov; and Instagram, @cityofponcacity. Contact: OMPA at 1-800-256-5047 or Steve Sullivan, General Manager Ponca City Energy, 580-767-0405.
